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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of J

J

June 8, 2026

5  out of  5
rating by J
"Adam was extremely helpful. He explained all the details clearly and made the insurance process easy to understand. He was patient, knowledgeable, and took the time to answer all of my questions. I really appreciate his help and would highly recommend working with him."
We responded:
"J, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Jim Eiff’s Team is just a call or email away!"
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K Castro

June 8, 2026

5  out of  5
rating by K Castro
"Mary helped me w/ my issue from start to finish. She was supportive and attentive about getting things resolved and patient through every step. The customer service she provided was exceptional. Because of her, I will never leave the James Von Eiff Office."
We responded:
"Thank you for taking the time to recognize Mary and the outstanding job she does for our clients. We genuinely appreciate you trusting your insurance needs to our office. "
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Liam L. Castro, Esq.

June 5, 2026

5  out of  5
rating by Liam L. Castro, Esq.
"Very thorough. Mary was great explaining to us the process, the products, and answered all of our questions clearly."
We responded:
"Liam, thank you for your wonderful review of State Farm Agent Jim Von Eiff’s Team! Thank you for recognizing the great care Mary takes in helping our clients. We appreciate your trust in our office. Have a blessed day, Jim."
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Francisco de Deus

June 5, 2026

5  out of  5
rating by Francisco de Deus
"Great service, courteous and knowledgeable. Alex assisted me in finding the best deal for my home insurance."
We responded:
"Thanks so much for the fantastic rating, Francisco! We are so glad you had a positive experience with us here on State Farm Agent Jim Von Eiff’s Team. It is always great when we can help people save money and get great coverage. If there is anything we can do for you in the future, just give us a shout! "
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Qyjwu

June 4, 2026

5  out of  5
rating by Qyjwu
"Adam Batista is an outstanding insurance agent—knowledgeable, professional, and genuinely friendly. He consistently takes the time to understand his clients’ needs and finds the best solutions to address their concerns while ensuring they have the right insurance coverage. We have entrusted Adam with our home, auto, and condo insurance policies through State Farm, and his service has always been exceptional. I highly recommend him to anyone looking for a reliable and dedicated insurance professional."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that Adam met your expectations! Thank you for trusting our office with your insurance needs, we appreciate your business. Have a blessed day, Jim"
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sully cervantes

May 21, 2026

5  out of  5
rating by sully cervantes
"One of the best Customers Service experiences I have received at State Farm in over 15 years I have been working with them is with Jelissa Yapor very helpful and professional always answers my inquiries and ia very friendly. Sully Cervantes"
We responded:
"Sully, thank you so much for recognizing the great care Jelissa takes to service our clients. We appreciate your loyalty and trust in our office to handle your insurance needs. Have a great day, Jim"
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Lukasz Kogut

May 18, 2026

1  out of  5
rating by Lukasz Kogut
"Unfortunately I came there. For first month I pay 320 second was 350. Now 4th payment is 388. I cannot change nothink by app. I have to go office. I called them and they say they can't change my plan. I have to come to them in person. I have a lot of thinks to do. Never again."
We responded:
"Lukasz, so sorry for the confusion with your payments. Do to changes you requested, your payments have fluctuated. I am sure we can clarify and resolve over the phone, so you do not have to take valuable time out of your busy schedule to come to the office. Thank you for the opportunity to respond and resolve your issue. Jim"
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Kim Figueroa

May 8, 2026

5  out of  5
rating by Kim Figueroa
"I called and spoke with Juliana Slager today to ask a few questions regarding my auto policy. She was very helpful and answered my questions."
We responded:
"Thank you for the fantastic review, Kim! We are always here to help with your insurance needs here in Maspeth . We appreciate your trust in our agency. Have a great day, Jim"
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Iva Walsh

May 8, 2026

5  out of  5
rating by Iva Walsh
"Adam Batista is incredible. He made the process so easy and absolutely painless. I’m so happy that I’m with State Farm. Thank you!!!!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for our office and specifically for Adam. We are also happy that you chose State Farm and our office for your insurance needs. If you ever need anything, we're here to help. Thank you again, Jim."
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Joshua Herritt

April 27, 2026

5  out of  5
rating by Joshua Herritt
"Juliana at State Farm was amazing to work with! She was incredibly helpful, patient, and made the whole process easy and stress-free. She took the time to answer all my questions and made sure I got exactly what I needed. Highly recommend her to anyone looking for great service!"
We responded:
"Hi Joshua, We are grateful and appreciate the time you took to leave your review. We're thrilled that you had a great experience at our location. If you ever need anything please don't hesitate to reach out to our team. See you soon!"
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Chris Pedone

April 1, 2026

5  out of  5
rating by Chris Pedone
"Had a great experience being assisted by Jess at the Jim Von Eiff office!"
We responded:
"Chris, Thank you for taking the time to recognize the great service from Jess. We will be sure to pass the message along."
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Osha Robinson

March 31, 2026

5  out of  5
rating by Osha Robinson
"I am so grateful for my insurance with State Farm Jeff and Julianna made my day very easy to speak with them and any questions I had even today was answered thank you for help me 5 stars definitely"
We responded:
""Osha, thank you for sharing your experience! I’ll be sure to pass your thanks along to Jeff and Julianna—they’ll be so happy to hear they made your day a little easier. We appreciate your business and your recommendation!""
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Diane Fisher

March 2, 2026

5  out of  5
rating by Diane Fisher
"I just wanted to share what a great experience I just had with State Farm in Maspath, NY. My agent is Richard Ortega, and he is exceptionally patient and efficient . I switched my policiy from one vehicle to a new one that I am buying and he made it so easy. And he also set me up for monthly automatic payments. And that also went very smooth. I can't say enough about what a great insurance agent and person Richard Ortega is."
We responded:
"Thank you so much for sharing your experience! We're thrilled to hear that Richard Ortega at the Jim Von Eiff Agency was able to provide you with helpful, personable service and make the switch to State Farm smooth and enjoyable. It's wonderful that he guided you through the process with ease, especially considering your preferences. We're happy to have you as part of the State Farm family and look forward to serving your insurance needs for years to come!"
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Hongzhi Zhang

December 23, 2025

5  out of  5
rating by Hongzhi Zhang
"I was very impressed by Ms. Luo who helped me to get an auto insurance. She was very friendly, responded quickly, and had deep knowledge in her service as evidenced by her suggestions that resulting in a significant saving for my policy."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jenny G

December 19, 2025

5  out of  5
rating by Jenny G
"Adam went above and beyond in helping with our policy. Incredibly responsive, when we needed updates to the policy the system didn't allow took real accountability to solve it manually almost immediately, and more importantly was super honest and personable. Probably one of the best agents I've spoken to in any business let alone insurance which is typically not known for its customer service. In a world where many insurance companies are moving to AI-only and getting rid of human agents, it feels good to know there are real people available who you can reach out to if you ever need any actual assistance with your policy. Pricewise most policies I saw were about the same with similar coverage, but Adam's service and trust developed with him was the reason we decided to go with them over other options."
We responded:
"Jenny, First, thank you for choosing our agency for your insurance needs, welcome to our family. Second, we appreciate you took the time to recognize the great care and personal approach that has made our office so successful. Adam is a great asset to our office and allows goes above and beyond for those he services. Have a great day, Jim"
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Freddy Aguilar

December 19, 2025

5  out of  5
rating by Freddy Aguilar
"Maria has been great every time I needed help with something, always taking the time to explain the ins and outs of the question at hand"
We responded:
"Freddy, we appreciate you taking the time to let others know about the service you received from our office and so glad Maria has been a great resource for you when it comes to your insurance needs. We appreciate your business, have a blessed day, Jim"
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John A

December 11, 2025

5  out of  5
rating by John A
"I had an issue with my insurance for a new SUV. Richard and Isaac helped me out and quickly squared things away."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Cristopher Pacheco

December 2, 2025

5  out of  5
rating by Cristopher Pacheco
"Buen servicio y buenos precios, mi agente MARIA MENDOZA muy amable, rápida y precisa para ofrecer los mejores precios es clara y muy amable 1000/10"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Kari Vidals

November 15, 2025

5  out of  5
rating by Kari Vidals
"Maria Mendoza always provides exceptional customer service. I am very grateful for her outstanding, and accurate assistance ."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Wuilian Perez

November 6, 2025

5  out of  5
rating by Wuilian Perez
"Servicio excelente y satisfecho 10/10 , atendido amablemente por Maria Mendoza"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Eamon Donnelly

November 6, 2025

5  out of  5
rating by Eamon Donnelly
"Rich Ortega is my go to guy. Amazing service and always there when I need him. I have multiple buildings and vehicles with him. 5star service all the time!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Rich Ortega consistently provides you with exceptional service and support for all your buildings and vehicles. We truly appreciate your trust and loyalty. If you ever need anything, Rich and our team are always here to help! My State Farm team and I are happy to be your good neighbor!"
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Roshaan Khilji

November 6, 2025

5  out of  5
rating by Roshaan Khilji
"I had the pleasure of speaking with Caroline Popow who was able to get me a very reasonable insurance plan for auto and renters insurance. She made this process so quick and easy, was a pleasure to speak with on the phone, and she followed up with me to make sure I had all of my documents submitted. I’m very happy with my insurance plan. Thank you Caroline!!!"
We responded:
"Thank you so much for your kind words! We're delighted to hear that Caroline provided you with excellent service and made the insurance process quick and easy. We'll be sure to share your appreciation with her. If you ever need any assistance in the future, please don't hesitate to reach out. Thanks again for choosing us!"
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Norma Alicea

November 6, 2025

5  out of  5
rating by Norma Alicea
"I worked with Caroline in trying to get home on a great rate and she was extremely helpful and very attractive. She answered all my questions and gave me all information i needed."
We responded:
"Thank you for your feedback! We're glad to hear that Caroline was helpful and provided you with the information you needed to find a great rate on your home insurance. We appreciate your kind words and look forward to assisting you again in the future!"
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Esha Stlewis

November 5, 2025

1  out of  5
rating by Esha Stlewis
"This company is an absolute SCAM!! They are leeches!! I got approved for home insurance, then a few days later they call me to say they don’t insure houses with roll roofs!! Then you should REFUND me my entire payment !! But u now put me in collections saying I OWE u additional fees???!!! I’m making several complaints about this company!! This is absolutely ridiculous"
We responded:
"We’re very sorry to hear about your experience and appreciate you bringing this to our attention. Providing excellent insurance services is our top priority, please contact us directly so we can address your concerns and work towards a resolution. Your satisfaction is important to us, and we hope to have the opportunity to improve."
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chris spratta

October 13, 2025

5  out of  5
rating by chris spratta
"Great service, prices, and friendly and knowledgeable employees. Adam Batista was a pleasure to work with."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"